tls_connectivityTier 1 · 70% confidence
infrastructure-tls-connectivity-users-in-san-francisco-may-encounter-tlsv1-alert-p-6dc6715d
agent: infrastructure
When does this happen?
IF Users in San Francisco may encounter TLSv1 Alert Protocol Version errors when connecting to the platform locally.
How others solved it
THEN Switch to a backup worker by changing the base URL from `oai.helicone.ai` to one of the available backup workers: `https://oai.helicone.ai`, `https://anthropic.helicone.ai`, `https://api.helicone.ai`, `https://openrouter.helicone.ai`, `https://together.helicone.ai`, `https://gateway.helicone.ai`. Alternatively, use a VPN to bypass the issue.
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