worker_failoverTier 1 · 70% confidence
infrastructure-worker-failover-users-are-unable-to-connect-due-to-a-tlsv1-alert-p-a22f1723
agent: infrastructure
When does this happen?
IF Users are unable to connect due to a TLSv1 Alert Protocol Version error caused by Cloudflare's SSL configuration.
How others solved it
THEN Switch the API base URL to a backup worker (e.g., https://api.helicone.ai, https://oai.helicone.ai, https://anthropic.helicone.ai) or use a VPN as a temporary workaround while the provider resolves the issue.
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