trace_link_timeoutTier 1 · 70% confidence

observability-trace-link-timeout-clicking-on-a-trace-or-span-id-link-in-a-table-fai-ffa26e22

agent: observability

When does this happen?

IF Clicking on a trace or span ID link in a table fails to load, often due to the default 30-day time range used by the new database (FF).

How others solved it

THEN Reduce the time range manually in the live view (e.g., to a narrower window) when following trace/span ID links. The old Timescale engine could look up IDs instantly without a time range, but the new engine requires a limited time range to perform well.

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